SHIPPING POLICY

Thank you for shopping with us! We aim to provide you with the best shipping experience possible. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Shipping Locations: We currently offer shipping within the United Arab Emirates (UAE) only. We do not ship internationally at this time.

2. Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

3. Shipping Methods: We partner with reliable courier services to ensure timely and secure delivery of your orders. Our standard shipping method is [insert standard shipping method], but expedited shipping options may be available at checkout for an additional fee.

4. Shipping Fees: Shipping fees are calculated based on the weight of your order and your location within the UAE. You can view the shipping costs at checkout before completing your purchase.

5. Estimated Delivery Time: The estimated delivery time depends on your location within the UAE and the shipping method selected. Generally, orders are delivered within 5-7 business days after dispatch. Please note that unforeseen circumstances such as weather conditions or logistical issues may affect delivery times.

6. Order Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number on our website or directly through the courier's website.

7. Delivery Attempts: Our courier partners will make multiple attempts to deliver your order to the provided shipping address. If they are unable to deliver the package after several attempts, it may be returned to us. In such cases, please contact our customer support team to arrange for re-delivery (additional charges may apply).

8. Shipping Restrictions: Certain products may be subject to shipping restrictions due to their size, weight, or nature. We reserve the right to refuse shipping of any item that is prohibited by law or carrier regulations.

9. Shipping Insurance: All orders are covered by shipping insurance to protect against loss or damage during transit. If your order arrives damaged or is lost in transit, please contact us immediately so that we can initiate a claim with the shipping carrier.

10. Contact Us: If you have any questions or concerns regarding our shipping policy or your order's delivery status, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience is hassle-free.